Centricone Technologies forPublic Sector

Government software that passes the gates it will actually be judged on

Public sector delivery is judged against a written specification, an accessibility standard, and a records schedule — usually before anyone asks whether the software is any good. We build for those gates from the first sprint rather than discovering them at acceptance.

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The requirements are written down before we start. We would rather argue about them then than discover at acceptance that we read them differently.

24/7

support coverage across US and Canada time zones

100%

of code reviewed, tested, and documented before release

Why government projects fail late rather than early

Accessibility arrives at the end

WCAG 2.1 AA conformance is a procurement condition, not a preference. Retrofitting it into a finished interface costs several times what building to it would have, and it is the single most common reason a public sector delivery slips at acceptance.

The system of record cannot be replaced

The mainframe or case management system holding the authoritative data is going to outlive the project. Plans that assume otherwise stall the moment someone asks what happens to thirty years of records.

Requirements are fixed, and so is the budget

Change is a contract action rather than a conversation. That is not a reason to avoid the work — it is a reason to spend far more time on the specification than a commercial project would.

Records obligations shape the data model

Retention schedules and public records requests decide what the system must be able to produce years later. Bolting that on afterwards means rebuilding the parts that hold the data.

Accessible interfaces, integration with the records that already exist, and delivery evidence that satisfies the people signing it off.

Build

Accessible services, integrated with what already exists

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Scale

Running a service the public depends on

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Workforce and benefits systems

Agencies administering workforce and family services carry the hardest version of this problem: high caseload volume, strict records obligations, accessibility requirements that are legally enforced, and a system of record that predates the web. It is the work we are asked for most often in this sector.

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WCAG2.1AA

the conformance level state procurement generally requires

Why agencies work with Centricone

We have delivered for public sector organizations — the Ohio Department of Job & Family Services and the Texas Workforce Commission are among the organizations whose logos appear on our home page

Accessibility is built and tested continuously, not retrofitted before an acceptance review

We integrate with the system of record rather than proposing to replace it

Acceptance criteria are agreed in writing before the milestone, not interpreted after it

Documentation and handover are contract deliverables, because agency teams have to run this after we leave

What agencies get out of it

A service that passes review the first time

Most of the cost overrun in public sector software is rework discovered at acceptance. Building to the gates from the start is not a quality position, it is a schedule one.

Conformance evidenced

Checked in the pipeline, not before submission

Records answerable

Retention and requests designed into the schema

Records preserved

The system of record integrated, not replaced

Handover complete

Documented for the team who will run it

Who we work with in the public sector

State agencies
Workforce, family services, revenue, and licensing bodies running high-volume case and benefits systems against strict records obligations.
Local government
Counties and municipalities modernizing resident-facing services — permits, payments, and requests — without replacing the systems behind them.
Public sector suppliers
Companies delivering into government who need the accessibility conformance and evidence trail their prime contract requires.

Public Sector development questions, answered

Yes. The Ohio Department of Job & Family Services and the Texas Workforce Commission are among the organizations whose logos appear on our home page. What that work has in common is written acceptance criteria, accessibility conformance treated as a gate rather than a preference, and records requirements that shape the data model from the start.

WCAG 2.1 Level AA, which is what Section 508 references and what state procurement generally requires. It is checked automatically in the pipeline on every change and manually with assistive technology at each milestone. Automated tooling catches roughly a third of real issues, which is why the manual pass is not optional.

Yes, and in most engagements that is the actual work. A modern service layer in front, the authoritative system left in place behind it, and monitored reconciliation between the two. Replacement programmes for systems of record are expensive, slow, and frequently cancelled; modernizing around them is what usually gets funded and finished.

As schema constraints rather than reporting features. The retention schedule decides what is stored, for how long, and how it can be disposed of provably; the records request decides what has to be retrievable and exportable years later. Both are far cheaper to design in than to add to a system already holding data.

Where the scope is genuinely specified, yes — and public sector scopes usually are, which is what makes it viable here more often than in commercial work. What we ask for in return is a real discovery phase before the number is fixed, because a fixed price set against an unexamined specification is a change order waiting to happen for both sides.

We design and build against them and produce the evidence they require, including personnel screening where the programme mandates it. Authorisation itself is granted by the agency or its assessor rather than by us, so name the specific regime at scoping — it shapes hosting, access, and staffing decisions from day one rather than at review.