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EngagementSaaS Platform Build

SaaS platforms built to carry paying customers from the first release

Centricone Technologies builds multi-tenant products: tenant isolation, subscription billing, roles and permissions, audit trails, and the reliability and security work an enterprise buyer will ask about before they sign.

The decisions that are expensive to reverse in SaaS are made in the first month: how tenants are isolated, how billing models change, and how permissions are expressed. We make those deliberately.

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support coverage across US and Canada time zones

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of code reviewed, tested, and documented before release

The product works. Turning it into a business is the hard part

01

Tenancy was an afterthought

Customer data is separated by a column and a hopeful WHERE clause, and every new enterprise question about isolation is answered with a promise.

02

Billing does not match how you sell

Plans changed, seats and usage were added, and the pricing you want to offer now needs a rewrite of the thing that takes the money.

03

The security review keeps blocking deals

SSO, audit logs, role granularity, and data-retention answers are all missing at exactly the moment a large customer asks.

Centricone covers the platform underneath the product: tenancy, identity, billing, permissions, and the operational and security work that keeps enterprise customers.

Build

The platform underneath the product

Scale

What keeps customers once they have signed

Deliverables

What you get

  • A multi-tenant platform in your own cloud accounts
  • Billing wired to your pricing, with plan changes as configuration
  • SSO, roles, permissions, and an audit log
  • Load-test results against your expected peak
  • Infrastructure as code and a deployment pipeline
  • Architecture decision records and runbooks

How a platform engagement runs

1

Model the business, then the schema

How you sell, who administers what, and what an enterprise buyer will demand. Tenancy and billing follow from that, not the other way round.

2

Build the spine first

Tenancy, identity, and billing before feature breadth, because these are the parts that are painful to change once customers exist.

3

Feature delivery in increments

Working software each sprint against a backlog you own, with tests and pipeline in place from the start.

4

Harden and hand over

Load tests, security review, runbooks, and either a support agreement or a documented handover to your team.

When a platform build is the wrong engagement

This is the heavier of our engagements, and it is not always the right one first.

  • You have not yet proven anyone will pay — build an MVP and find out before paying for tenancy you may not need.
  • You have one large customer and no second one in sight. That is a custom application, and pretending otherwise adds cost.
  • An existing platform mostly works and needs strengthening rather than replacing — start with an audit under maintenance and support.
  • The requirement is really integration between systems you already run, not a new product.

Why teams choose Centricone for SaaS platforms

Tenancy and billing decided deliberately, in writing

Enterprise requirements designed in, not retrofitted

Load tested against the peak you actually expect

You own the platform, the cloud accounts, and the code

Frequently asked questions

Not sure this is the right shape? Tell us the situation and we’ll say which engagement fits.

One running application serving many customers, with each customer's data isolated from the others. The choice is how far that isolation goes — a shared database with tenant scoping, a schema per tenant, or a database per tenant. Each has different costs for operations, compliance, and per-customer customisation, and we pick with you rather than defaulting.
Almost never. Stripe or a comparable provider handles cards, tax, dunning, and compliance far better than a first implementation will. What we build is the layer between your plans and theirs, so changing pricing does not mean changing code.
Usually, yes. SAML and OIDC integration and an audit trail can be retrofitted; the harder retrofit is tenancy isolation, which is why we recommend deciding it early. We start with an audit and tell you which of the two you are facing.
Region selection, data-transfer paths, and access controls designed against the regime that applies — PIPEDA and provincial rules such as PHIPA — and documented so you can answer a customer's questionnaire without a research project.
Yes — in the same repository, on the same board, to the same review standards. Some teams want us to lead the platform work, others want senior capacity alongside their own people.