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Terms of Service

The rules for using this site, and how they relate to the contract that governs actual project work.

Effective Last updated
The short version
  • These terms govern this website. Paid project work is governed by a separate signed agreement, and where the two disagree, the signed agreement wins.
  • Nothing on this site is an offer, a quote, or professional advice. An engagement exists when both sides sign a statement of work — not before.
  • On a project, you own the custom code we write for you once you have paid for it. We keep our pre-existing tools and general know-how.
  • The site is provided as is, and our liability for anything arising from it is limited. The limits that apply to project work are set in your own agreement.

A summary, not a substitute. The sections below are what actually applies.

1. Agreement to these terms

These Terms of Service are a legal agreement between you and Centricone Technologies (“Centricone”, “we”, “us”), a company organised under the laws of [State/Province, Country], with its registered office at [Registered office address].

By visiting this website, sending us an enquiry, or otherwise using anything we make available here, you accept these terms. If you do not accept them, do not use the site. If you are agreeing on behalf of a company, you confirm you have authority to bind it, and “you” means that company.

2. What these terms cover — and what they do not

Sections 7 to 10 below describe our usual commercial position so you know what to expect before you talk to us. They are a description, not a binding term of your engagement — your agreement is what binds either of us.

3. Who may use this site

You must be at least 16 and able to form a binding contract. This is a business site: it is aimed at organisations looking for software development services, not at consumers. You must not use it if you are barred from doing so under applicable sanctions or export control law.

4. Our content and our marks

Everything on this site — the copy, the layout, the illustrations, the code that renders it, and the articles under Insights — is owned by us or licensed to us, and is protected by copyright and other intellectual property law. “Centricone”, “Centricone Technologies”, “CentriCall”, and our logo are our marks. Other names and marks that appear here belong to their owners, and appear for identification only.

You may read, print, and share our published articles for your own business or personal use, and quote briefly from them with attribution and a link. You may not republish them in full, resell them, or present them as your own. Anything beyond that needs our written permission, which we usually give — ask.

Text and data mining, scraping, and automated extraction for the purpose of training a machine learning model are expressly not permitted without our written consent. This is a reservation of rights under Article 4(3) of EU Directive 2019/790 and the equivalent provisions elsewhere.

5. Acceptable use

You agree not to:

  • Use the site for anything unlawful, fraudulent, or intended to deceive.
  • Probe, scan, or test the vulnerability of the site or any system connected to it, or breach or circumvent any security or authentication measure. We welcome good-faith security research — contact us first and we will agree a scope.
  • Interfere with the site’s availability, including by overloading it, or by any denial-of-service attempt.
  • Scrape, crawl, or harvest content at a volume or rate that burdens the service, or in defiance of our robots directives.
  • Introduce malware, or upload anything designed to damage or gain unauthorised access to a system.
  • Misuse the contact form — for spam, for bulk unsolicited marketing, or by submitting someone else’s details as your own.
  • Reverse engineer or decompile any part of the site, except to the extent that restriction is unenforceable under applicable law.
  • Use our name or marks in a way that suggests an endorsement or partnership that does not exist.

We may suspend or block access if we reasonably believe you are doing any of this, and we may report unlawful activity to the authorities.

6. What you send us

You are responsible for anything you send us through the site, and you confirm you have the right to send it. Do not send us personal data belonging to other people, regulated data, credentials, or trade secrets through the contact form — it is a web form, not a secure channel. If your enquiry involves any of that, describe the shape of the problem and we will arrange something appropriate.

An unsolicited enquiry does not create a confidentiality obligation on its own. If you need one before you tell us the detail, ask for an NDA and we will sign one — we do this routinely and at no cost. Once an NDA or an engagement is in place, confidentiality is governed by that document, not by this paragraph.

If you send us feedback, a suggestion, or an idea for improving what we do, you grant us a perpetual, worldwide, royalty-free licence to use it without restriction or compensation. This applies to feedback only. It does not apply to your confidential information, your business plans, or anything covered by an NDA or a signed agreement.

7. How an engagement is formed

Nothing on this site is an offer capable of acceptance. Prices, ranges, timelines, and indicative estimates — here, in an article, in a discovery call, or in a proposal — are estimates given in good faith on the information available at the time. They are not quotes and they do not bind either of us.

An engagement begins only when both parties sign a Statement of Work under a Master Services Agreement. Until then either side can walk away with no liability. Discovery calls and written estimates are free, and come with no obligation to proceed.

Nothing on this site is professional advice. Our articles describe how we approach problems; they are not legal, financial, security, or regulatory advice, and your situation will differ from the one we wrote about. Take advice that is qualified and specific to you before acting on anything you read here.

8. Ownership of work we deliver

This section describes our standard position. The terms of your engagement are whatever your signed agreement says.

CategoryWho owns itWhat that means in practice
Custom work productYou, on payment in fullThe bespoke source code, designs, and documentation we produce for your project assign to you once the relevant invoices are paid. Until then we retain title and you have a licence to use the work for evaluation and acceptance.
Our background IPUsTools, libraries, boilerplate, and internal frameworks we owned before the project or developed independently of it. Where the deliverable needs them, you get a perpetual, worldwide, non-exclusive, royalty-free licence to use them as part of the deliverable.
Third-party and open-source componentsTheir ownersLicensed to you on their own terms, which we identify to you. We select components whose licences suit your intended use, and we tell you when one carries an obligation such as copyleft.
Your materialsYouYour data, brand, content, and existing systems remain yours throughout. We get only the licence needed to do the work.
General know-howUsSkills, techniques, and general knowledge our engineers acquire. We can apply them for other clients. This never extends to your confidential information, your data, or anything distinctive to your business.

We will tell you when we use AI-assisted tooling on your project, and what for. Any output that reaches your codebase is reviewed by an engineer and is covered by the same assignment and warranties as the rest of the work product. If your policy restricts such tooling, say so at the brief and we will work to it.

We may describe the work in general terms in a portfolio or case study, and name you as a client, only with your written permission.

9. Fees and payment

Fees, rates, currency, invoicing schedule, and payment terms are set in your Statement of Work. Our standard terms are net 30 days from invoice, with fees stated exclusive of VAT, GST, sales tax, and withholding, which are your responsibility where they apply.

On overdue amounts we may charge interest at the rate set in the agreement or the maximum the law allows, whichever is lower, and we may suspend work after giving written notice and a reasonable chance to put it right. We will not suspend support for a production system without discussing it with you first.

10. Confidentiality and data protection

During an engagement, each side protects the other’s confidential information with at least reasonable care, uses it only for the engagement, and discloses it only to people who need it and are under equivalent obligations. The usual exceptions apply: information that is public through no fault of the receiver, already known, independently developed, or required to be disclosed by law — and in that last case, with notice to the other side where notice is lawful.

Where we process personal data on your behalf we do so as your processor, on your documented instructions, under the data processing terms in our agreement. How we handle personal data as a controller — including yours, if you are the person contacting us — is set out in our Privacy Policy.

We link to other organisations’ sites where it is useful. We do not control them, we do not endorse them by linking, and we are not responsible for their content, their availability, or their handling of your data.

Projects usually depend on third-party platforms — cloud providers, payment processors, APIs. Those relationships are between you and the provider, on the provider’s terms, and we are not liable for their outages, price changes, or decisions to discontinue a service. We will tell you what a proposed architecture depends on before you commit to it.

12. Disclaimers

The website is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties in relation to it, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components, or that the information on it is complete, current, or accurate.

This disclaimer applies to the website. It does not apply to the services we perform under a signed agreement — those carry the express warranties set out in that agreement, and we stand behind them.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted, and nothing here limits rights you have that cannot lawfully be limited.

13. Limitation of liability

To the fullest extent permitted by law, and in relation to your use of this website:

  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, however caused and on any theory of liability, even if advised such damages were possible.
  • Our total aggregate liability arising out of or relating to this website and these terms will not exceed one hundred US dollars (USD 100), which reflects that we provide the site free of charge.

Liability for project work is governed by your signed agreement, which sets its own cap — normally tied to the fees paid — and its own carve-outs. Nothing in this section limits it.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. Some jurisdictions do not allow the limitation of incidental or consequential damages; where that applies, the limitation applies to the maximum extent permitted.

14. Indemnification

You agree to indemnify and hold us harmless from claims, damages, losses, and reasonable legal costs arising out of your breach of these terms, your misuse of the site, your violation of law, or your infringement of a third party’s rights. We will notify you promptly of any such claim, give you control of the defence, and cooperate at your expense — and you will not settle in a way that admits fault on our part without our consent.

15. Suspension and termination

We may suspend or withdraw access to the site at any time, and may take it down for maintenance or discontinue it entirely, without liability to you. You may stop using it at any time. The sections that by their nature should survive — ownership, feedback licence, disclaimers, liability, indemnity, and governing law — survive.

16. Governing law and disputes

These terms are governed by the laws of [State/Province], [Country], without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before starting formal proceedings, please write to us at info@centriconetechnologies.com with a description of the dispute and what you want. Most things are resolved this way. If a dispute is not resolved within 30 days, it will be brought exclusively in the state and federal courts located in [County, State/Province], and both parties consent to the personal jurisdiction of those courts.

If you are a consumer resident in the EEA or the UK, this section does not deprive you of the protection of the mandatory law of your country of residence, or of your right to bring proceedings there.

Disputes arising from a signed engagement are governed by the dispute resolution clause in that agreement, not by this section.

17. Changes to these terms

We may update these terms. The revised version takes effect when it is posted, and the date at the top of this page shows when that was. Material changes will be flagged on the site. Continuing to use the site after a change means you accept it — if you do not, stop using the site. Changes to these terms never alter a signed agreement already in force.

18. General

  • Entire agreement. These terms, with the Privacy Policy and Cookie Policy, are the whole agreement between us about the website, and replace anything said earlier on that subject.
  • Severability. If a provision is held unenforceable, it is modified to the minimum extent needed to make it enforceable, or struck; the rest stands.
  • No waiver. Not enforcing a provision once does not waive it.
  • Assignment. You may not assign these terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for a failure caused by something genuinely outside its reasonable control — natural disaster, war, epidemic, sustained infrastructure or utility failure, or government action.
  • No partnership. Nothing here creates a partnership, joint venture, agency, or employment relationship.
  • Notices. Notices to us go to the email and postal address below. Notices to you go to the contact details you have given us.

19. Contact us

Questions about these terms: info@centriconetechnologies.com. Post reaches us at Centricone Technologies, [Registered office address]. For privacy matters specifically, use privacy@centriconetechnologies.com.