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EngagementDocument Intelligence

Document processing that reads the pile so your team does not

Centricone Technologies builds extraction pipelines for the documents your business runs on: classifying what arrived, pulling out the fields that matter, validating them against your own systems, and routing anything uncertain to a person instead of guessing.

The number that matters is not accuracy, it is how much still reaches a person. We tune the confidence thresholds so the pipeline hands over the cases it should, and we report that rate honestly.

24/7

support coverage across US and Canada time zones

100%

of code reviewed, tested, and documented before release

The work is reading, retyping, and checking

01

People are keying in what a machine could read

Invoices, forms, and statements retyped into a system field by field, at a cost that scales exactly with volume and never with value.

02

Every supplier's layout is different

Template-based extraction breaks on the first vendor who moves a column, and the maintenance burden grows with every new format you accept.

03

Errors surface downstream, expensively

A wrong figure enters the system silently and is found weeks later in a reconciliation, a dispute, or an audit.

Centricone covers the whole pipeline: ingestion and classification, extraction and validation, the confidence thresholds and review queue, and the reporting that shows what the pipeline is and is not handling.

Build

From an arriving document to a validated record

Operate

The part that decides whether it saves anything

Deliverables

What you get

  • A running pipeline from arrival to validated record
  • Classification and extraction across your document types
  • Validation rules checked against your own systems
  • A review queue with the document beside the field
  • Straight-through rate reporting by type and source
  • A labelled test set built from your own documents

How an extraction engagement runs

1

Sample the real pile

A representative set of your actual documents, the messy ones included. The exceptions define the build; the clean examples never do.

2

Classify and extract against a test set

A labelled set from your own documents, scored from the first week, so accuracy is a number both sides can see rather than an impression.

3

Validation, thresholds, and the queue

The rules that catch errors and the line that decides what a person sees. Tuned with you, because the right threshold is a business decision, not a technical one.

4

Run in parallel, then take over

The pipeline runs alongside the manual process until the numbers justify switching, and the review queue absorbs whatever is left.

When document intelligence is the wrong build

This pays for itself on volume and repetition. Without both, the honest answer is usually no.

  • The volume is low. A handful of documents a week does not repay a pipeline, however tedious they are to process.
  • Every document is genuinely unique — bespoke contracts read for meaning rather than for fields need a lawyer, not an extractor.
  • What you need is to ask questions across documents rather than pull fields out of them. That is an enterprise AI assistant.
  • The upstream fix is available: if a supplier or portal can send structured data instead of a PDF, take that and skip the problem entirely.

Why teams build extraction with Centricone

Scored against your own documents, messy ones included

Extraction by meaning, not by template coordinates

Validated against your systems before anything is written

Straight-through rate reported honestly

The capability behind this engagement

Model selection and evaluation, extraction architecture, guardrails, and the monitoring and cost controls behind a pipeline like this — covered in more depth on the AI development services page.

Frequently asked questions

Not sure this is the right shape? Tell us the situation and we’ll say which engagement fits.

It depends on the document type and the quality of what arrives, which is why we score against a labelled set of your own documents in the first phase rather than quoting a headline figure. The more useful number is the straight-through rate — how much never needs a person at all.
It says so. Every field carries a confidence score, and anything below the threshold you set goes to a review queue with the document beside it. A pipeline that guesses quietly is worse than no pipeline.
Often, at lower confidence — which is exactly what the threshold and the review queue exist for. We test against your worst scans during sampling so the expectation is set on real inputs rather than on a clean demo.
Far less than you would have a few years ago. Modern models extract by meaning without per-template training, so what you need is a labelled test set to measure against, not a training corpus. That set is a deliverable and it stays yours.
Into your own cloud accounts, in a region you approve, under a retention policy you set. Where the sector regulates it — health records, financial statements — we design the handling and retention against that regime rather than against a default.